FAQs Kunzitee
Kunzitee.com is an online shopping store offering a wide range of lifestyle products, gadgets, accessories, and essentials. We focus on quality, reliable service, and fast delivery to customers around Pakistan.
To place an order, browse products, select your items, add them to your cart, and proceed to check out. Fill in your shipping details, choose a payment method, and confirm your purchase.
We accept multiple secure payment methods, including:
- Cash on Delivery (COD)
- Credit/Debit Cards
- Online bank transfers
All payments are processed securely.
Yes! We provide Cash on Delivery in most cities across Pakistan. COD may be limited based on your location.
Delivery times depend on your city:
Major cities: 2–3 business days
Other regions: 3–5 business days
Exact times may vary due to courier availability.
Shipping charges vary by location and order size. Free shipping may apply on eligible orders above a specified minimum order value (check our Shipping Policy for details).
Yes! Once your order ships, you will receive a tracking number and instructions via email or SMS to follow your shipment’s status. You can also monitor your shipment directly on our website through the Track Order page.
We accept returns within the timeframe stated in our Refund Policy (usually 7 days) for eligible products. Refunds are processed once the returned item is received and inspected.
To request a return or refund:
- Go to your order history.
- Select the item you want to return.
- Submit a return request with the reason.
- You can also contact us through Gmail or WhatsApp.
Our team will contact you with instructions.
Yes. All prices displayed on the website include applicable taxes unless stated otherwise.
If an item becomes unavailable after you place an order, we will notify you of options:
- Replacement suggestion.
- Full refund.
You can reach our support team via:
- Contact us Form on our website.
- Email (officialkunzitee@gmail.com).
- WhatsApp (+92 316 0141884) support link available on the site.
We aim to respond within 24–48 hours.
Some products come with manufacturer warranties. Warranty details are listed on individual product pages. If unsure, contact us before purchasing.
Orders can be modified or canceled before they are shipped. Contact us immediately after placing your order to request changes.
Currently, we ship within Pakistan only. International shipping may be added in the future.
